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Careers at Guideline

Invest in yourself

Join our fearless team of innovators, collaborators, and problem solvers.

Explore open roles
invest in yourself
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Have each other’s back.
Embrace change.
Make a real impact.

Have each
other’s back.
Embrace change.
Make a real impact.

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Our mission is pretty straightforward: help everyone arrive at a secure retirement. Getting there is less so. It’s going to take people with diverse skills and backgrounds. People who are collaborative and adaptive, and are driven to achieving this rewarding mission.

Meet the people behind the product

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Alexis Young

Client Relationship Manager

“Guideline’s mission really stood out to me. I feel like the work we do truly makes a difference in the lives of the clients we serve.”

Sam Shipman portrait photo

Sam Shipman

Product Operations Manager

“The best part of working at Guideline is being on a team that trusts my work and gives me the autonomy to solve problems while improving processes along the way.”

Lauren Butts portrait photo

Lauren Butts

Sales Lead

“My coworkers are the foundation of all the things I love about working here, especially the collaboration and the supportive and team-oriented atmosphere. There’s a shared drive to always be better.”

Lilly Nguyen portrait photo

Lilly Nguyen

Client Relationship Manager

“My favorite thing about my job is the opportunity to work alongside my colleagues. They are always super motivated and inspire me daily.”

Adam Fooksa portrait photo

Adam Fooksa

Senior Sales Leader

“Guideline’s culture is collaborative, kind, mission-oriented, growth-focused, and respectful — and with that comes high expectations. Everyone’s voices are heard here, and some of the best ideas come from the places you’d least expect.”

Impactful benefits

We provide resources and support that help people thrive at work and home.

  • Comprehensive medical, dental, and vision plans — 100% for employees, 70% for dependents

  • Competitive base salaries + stock options

  • Generous 401(k) match

  • Paid parental leave

  • Paid time off + unlimited vacation days

  • Mental health coaching and therapy

  • Learning and development stipend

  • Commuter benefits

Work your way

Work your way

Employee working from home
Office interior
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Office interior
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We have three hubs across the country so people can work in a way that works best for them—whether that’s in the office, remote or something in between.

See our offices
Guideline employees

We have three hubs across the country so people can work in a way that works best for them—whether that’s in the office, remote or something in between.

See our offices

Find your launchpad

Your career path isn’t defined when you accept a position. It’s a beginning with many opportunities for growth, pivots and transfers.

Engineering

Software is the backbone of what Guideline does. Our architecture is thoughtful and pragmatic. The Engineering org works cross-functionally and cross-product, giving every engineer a voice and an opportunity to leave their mark.

Product

The Product team is inspired to solve the most challenging customer pain points in order to build a better retirement platform and drive better business results. The team consists of Product-Management and Program-Management to serve both small business owners and individuals, and empower our internal teams.

Design

Design at Guideline is made up of Visual, Product and Content Designers, and UX Researchers, each focused on positive outcomes for people. Through testing, discovery and problem solving, they aim to create a great experience for everyone, across different knowledge levels and company sizes.

Customer operations

Driven to give our customers confidence at every step of their journey, our Customer Operations teams tap into technology and experience to provide customers with quick, accurate answers. The teams include Customer Success, On/off boarding, Government filings, Operations and Enablement.

Revenue

The Revenue org is made up of teams from Sales, Strategic Partnerships, Marketing and Revenue Ops. Together they work in concert to better understand the needs of prospects and partners and deliver a sign-up and lifecycle experience that is as easy, seamless, and transparent as the product we’re selling.

Data

The Data team works with every team at Guideline in order to transform data into value. The team is made up of four sub-teams—science, engineering, analytics and reconciliation—each with their own unique responsibilities and areas of ownership.

People operations

Our People Ops and Talent teams work hard to ensure every prospective employee, contractor and full-time employee has a positive experience with Guideline. They establish, maintain and project a culture of collaboration and transparency.

Business operations

These teams—including Finance, IT, Legal & Compliance and Retirement Consulting—help safeguard our company and our clients, while keeping our teams on track, in sync and ahead of industry trends and in-line with government regulations.

Open positions

Frequently asked questions

How does the typical hiring process work?

It varies by department and position, but we do everything we can to streamline the application and interview process. Our average company wide hiring speed is around 30 days.

How is Guideline addressing Diversity, Equity and Impact?

We have established a DEI committee that meets on a monthly basis with rotating members/participants. Past projects have included writing more inclusive job descriptions, DEI auditing, and DEI content engagement/distribution for raising awareness and generating discussion.

Does Guideline offer hybrid work schedules?

Yes we do within markets that have a Guideline office: Austin, TX; San Diego, CA; Portland ME.

How does Guideline foster professional development and growth?

We provide an annual learning and development stipend to pursue certifications, education, etc. Additionally, we value agility and accommodate internal transfers to new teams and orgs.